Microsoft Dynamics CRM 4.0 Administration Course

Posted: March 30, 2010 in Dynamics CRM 4.0

The Microsoft Dynamics CRM 4.0 Administration course was the fourth CRM course I have been through as an intern. It teaches you how to manage, and administrate CRM. I studied this course in preparation for the Microsoft Dynamics CRM 4.0 Extending exam, MB2-634, which I am planning to sit next week. The Administration course took me about 2 working days to complete and understand, and I would recommend this course to anyone who manages CRM.

An example of what the Administration course teaches you to do is creating a new Business Unit, which you can do by following the steps below.

  1. Click Settings in the Navigation Pane.
  2. Under Administration, click Business Units.
  3. On the Action toolbar click New.
  4. Set values for Name and Parent Business, and any other fields necessary.
  5. Click Save and Close.

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