11.1 (Applications)

Posted: January 16, 2010 in eLearning

Lab Name: Lab 11.1 – Following Up on Appointments, Adding Notes, and Changing Service Statuses
Chapter: 11
Page: 16

What is the primary entity the lab is based on?

  • Adding notes to service activities

What are the associated entities?

  • Changing the status of service activities

What did you learn to do in this lab?

  • How to create a service activity, how to create a service for the sercive activity, and how to change the status

Are you confident that you could do the lab again without referring to the courseware?

  • Yes



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