10.2 (Applications)

Posted: January 16, 2010 in eLearning

Lab Name: Lab 10.2 ā€“ Creating and Assigning to Queues
Chapter: 10
Page: 20

What is the primary entity the lab is based on?

  • Creating a new queue

What are the associated entities?

  • Assigning cases to the queue

What did you learn to do in this lab?

  • How to create a queue, and how to assign cases to that queue

Are you confident that you could do the lab again without referring to the courseware?

  • Yes



Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s