10.2 (Applications)

Posted: January 16, 2010 in eLearning

Lab Name: Lab 10.2 ā€“ Creating and Assigning to Queues
Chapter: 10
Page: 20

What is the primary entity the lab is based on?

  • Creating a new queue

What are the associated entities?

  • Assigning cases to the queue

What did you learn to do in this lab?

  • How to create a queue, and how to assign cases to that queue

Are you confident that you could do the lab again without referring to the courseware?

  • Yes

-Paul

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